View the Texas Rent Relief Program Dashboard (Dashboard in English)

 

Applicant Unresponsive
  • Reviewer requested additional missing info or documentation but tenant did not complete application within 21 days.
  • Application is NOT under review
  • Respond to reviewer emails, calls, or texts with requested information/ documents. Check “junk/spam” folder.
  • Contact Call Center (1-833-989-7368) to reactivate or open application sections for completion.
  • Assist tenant with responding and completing their application.
Applicant Unresponsive
  • Reviewer requested additional missing info or documentation but tenant did not complete application within 21 days.
  • Application is NOT under review
  • Respond to reviewer emails, calls, or texts with requested information/ documents. Check “junk/spam” folder.
  • Contact Call Center (1-833-989-7368) to reactivate or open application sections for completion.
  • Assist tenant with responding and completing their application.
Applicant Unresponsive
  • Reviewer requested additional missing info or documentation but tenant did not complete application within 21 days.
  • Application is NOT under review
  • Respond to reviewer emails, calls, or texts with requested information/ documents. Check “junk/spam” folder.
  • Contact Call Center (1-833-989-7368) to reactivate or open application sections for completion.
  • Assist tenant with responding and completing their application.
Applicant Unresponsive
  • Reviewer requested additional missing info or documentation but tenant did not complete application within 21 days.
  • Application is NOT under review
  • Respond to reviewer emails, calls, or texts with requested information/ documents. Check “junk/spam” folder.
  • Contact Call Center (1-833-989-7368) to reactivate or open application sections for completion.
  • Assist tenant with responding and completing their application.